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FAQs
The Magic Splitter Care is a unique hair trimming and straightening device designed to help you achieve salon-quality results at home. It trims split ends and smooths hair simultaneously, leaving your hair healthier and more manageable. Simply glide the device through your hair to enjoy smooth, split-end-free strands.
Unlike traditional flat irons, the Professional Straightening Brush combines the benefits of a brush and a straightener. It gently detangles while straightening your hair, reducing the risk of heat damage and allowing for faster, more convenient styling.
Absolutely! Both the Magic Splitter Care and Professional Straightening Brush are designed to be effective on all hair types, including thick, curly, fine, and color-treated hair. They’re versatile tools that can help you achieve sleek, healthy hair regardless of your hair type.
Yes, our products are safe for use on colored and chemically treated hair. They are designed to gently care for your hair without causing additional damage, making them ideal for maintaining the health and vibrancy of your treated hair.
We recommend using the Magic Splitter Care once every 4-6 weeks to trim split ends and keep your hair looking healthy. However, the frequency may vary depending on your hair type and condition.
Yes, both the Magic Splitter Care and Professional Straightening Brush come with a one-year limited warranty. This warranty covers any manufacturing defects. For more details, please refer to our warranty policy or contact our customer support.
We offer a 30-day return policy for all our products. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund. The product must be in its original condition and packaging. Please visit our returns page for more information.
You can reach our customer support team through our contact page on the website, via email at support@exista.co, or by calling our customer service hotline. We are here to assist you with any questions or concerns you may have.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's progress on our website or directly on the courier's tracking page.
Yes, both the Magic Splitter Care and Professional Straightening Brush are designed for everyday use. They are gentle on your hair and effective in maintaining smooth, healthy locks daily.